Sending the “ready for pickup” email
The “ready for pickup / delivered” email is now sent by hand, so it only goes out when you say so. Finish packing, then select the orders (or open one) and use Notify Customer with the “ready for pickup” template. That way a member never gets the email early just because an order’s status changed.
Your other emails – order received, the deadline reminder, packed-and-charged, and card-declined – still send on their own as before. Only the pickup email waits for you.
Still stuck? Send us a note from your store’s Wishes & Updates page (the glitch box) or reply to any of our emails - we take care of it.