Reporting a glitch

← Help Center

Found something misbehaving – a button that does nothing, an email that came out strange, a page that looks broken? There are two easy ways to tell us.

Open Wishes & Updates and use the red Spotted a glitch? box: say what happened, where you were, and attach a screenshot.

Or use your Farm Assistant (the Help button on your dashboard): choose Request a change, describe it, and attach a screenshot – it reaches Gideon the same way, and he replies right inside your assistant.

A screenshot says more than a thousand words – it goes straight to U-Neac with your farm’s details, and we take care of it. You’ll always hear back.

Read every detail → field-by-field walkthrough with screenshots · farmer login

Still stuck? Send us a note from your store’s Wishes & Updates page (the glitch box) or reply to any of our emails - we take care of it.
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