How the ordering week works

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Your store runs on a weekly rhythm, and it does most of the work itself:

  1. Customers order all week. When they confirm, their card is saved – nothing is charged. Their cart stays open: they can add or remove items until the deadline.
  2. The deadline locks orders (each pickup location has its own day and time). Locked orders appear on Packing Day, and vendor orders send themselves shortly after.
  3. You pack and weigh. Tick items as you pack; type actual weights and prices update themselves.
  4. Cards are charged the exact final amount – by you with one click, or automatically at the time you set. The “your order is packed!” email goes out on its own.
  5. Pickup day. One button tells everyone their food has arrived.

That’s the whole loop. Holidays? Each location can skip or move a pickup date and everything – banner, deadline, subscriptions – follows.

Read every detail → field-by-field walkthrough with screenshots · farmer login

Still stuck? Send us a note from your store’s Wishes & Updates page (the glitch box) or reply to any of our emails - we take care of it.