Charging cards and getting paid

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Because cards are saved at ordering and charged at packing, customers pay the true weighed amount – no refunds, no surprises. Charge orders one at a time (order page → Charge), in bulk from the orders list, or let Automatic Charging (an Add-on card) do it at your chosen hour before pickup – it politely waits for any unweighed items.

Store credit spends itself first. If a customer has credit, it applies before the card is touched – if it covers everything, the card never fires at all.

Declined card? The customer gets an automatic email asking them to update their card, the order is held, and nothing retries behind your back. You’ll see it flagged on the order.

Money lands in your own Stripe account and goes straight to your bank – we never touch it.

Read every detail → field-by-field walkthrough with screenshots · farmer login

Still stuck? Send us a note from your store’s Wishes & Updates page (the glitch box) or reply to any of our emails - we take care of it.