Why a change can take a few minutes to show
Your store now serves its pages from a fast cache, so shoppers get near-instant load times. The trade-off is small but worth knowing: when you change a product, price, photo, or menu, a logged-out visitor may keep seeing the older version for up to about 30 minutes while the saved copy refreshes.
A few things that help:
- While you’re logged in you always see your changes right away. To see exactly what a shopper sees, open your store in a private/incognito window.
- Your cart and checkout are never cached — ordering is always live and correct.
- If you need a change to go public immediately, just ask us — the cache can be cleared in seconds. (We’re also adding an automatic clear-on-save so this short wait goes away entirely.)
Still stuck? Send us a note from your store’s Wishes & Updates page (the glitch box) or reply to any of our emails - we take care of it.
