Pickup locations, delivery zones, and rhythms

Each location (Pickup Locations menu) is one of three types: a pickup spot (farm stop or hosted home – shown to shoppers within your finder radius), home delivery by your driver (a zip-code zone), or delivery by carrier/mail (zips and whole states).

Each location sets its own pickup day and window, ordering deadline, rhythm (weekly, every 2 weeks, or every 4 – with an anchor date), price adjustment %, order minimum, and route order – the sequence Packing Day sorts by, numbered the way you load the truck.

Holidays: the Holiday adjustments box on any location skips a date or moves it – the banner, deadline, reminders, and subscriptions all follow by themselves.

Deadlines and ordering ahead

Orders stay open and editable until the location’s deadline, then lock for packing – customers see a live countdown the whole time. The farm-wide default deadline lives under Settings → Ordering & Deadlines; each location can override it.

Ordering ahead: the same page lets customers pick which of the next 1, 2, or 3 pickup dates their order is for (handy for travelers). Each order locks and charges by its own date’s deadline. Set it to 1 for the classic one-week-at-a-time store.

After the deadline, the Late Orders & Changes add-on (if on) lets customers ask to be squeezed in – every request waits for your approval.

The emails your store sends

Email → Email Templates lists every automatic email – order confirmation, deadline reminder, packed-and-charged, food-has-arrived, card declined, gift cards, and more. Click any of them and edit the words like a letter: merge tags like {first_name} and {pickup_date} fill themselves in, ready-made blocks drop in the order summary or packing list, and buttons come in your farm colors.

Every template has a send-me-a-test button – use it freely. Your logo and footer ride on every email automatically.

The Wish Board: ask, vote, watch it arrive

Wishes & Updates (lower menu) is where the platform grows. Ask for anything – weight it 1 (just a thought), 2 (I’d use it), or 3 (we need this) – and other farms vote on it with the same scale. The Coming & recently shipped feed below shows what’s being built and what just landed.

Wishes get read. Many of this platform’s best features started as one farmer’s wish.

Growing baskets, the gentle way

A few levers, all built in, all generosity-shaped: